Privacy policy

PRIVACY POLICY

Effective Date: 14-08-2024

1. Introduction

Welcome to DHAWAN COMPUTERS. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to ensure we can offer you the best possible service:

Personal Information: Includes your name, email address, phone number, billing and shipping addresses, and payment details when you create an account or make a purchase.
Device Information: We automatically collect information about your device, such as IP address, browser type, and operating system when you access our store.
Order Information: This includes the products you purchase, payment method, and shipping details.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.
3. How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To process your orders, facilitate shipping, handle returns, and provide customer support.
Service Improvement: To improve our website, products, and services based on your interactions and feedback.
Marketing and Communication: With your consent, to send you promotional emails, newsletters, and updates about our products.
Legal Compliance: To fulfill legal obligations, including tax reporting and fraud prevention.
4. Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We work with third-party providers who assist in payment processing, shipping, marketing, and other services. These providers have access to your information only to perform their specific tasks and are bound by confidentiality agreements.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
Legal Requirements: We may disclose your information to comply with legal obligations or in response to valid legal requests from authorities.
5. Your Rights

You have the right to:

Access and Update Information: Access and update your personal information by logging into your account or contacting us directly.
Withdraw Consent: Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
Request Deletion: Request that we delete your personal information, subject to certain legal obligations.
6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure.

7. Warranty Information
 Products purchased from DHAWAN COMPUTERS are covered by the manufacturer's warranty, subject to the terms and conditions set by the manufacturer. We are not responsible for warranty claims or the fulfillment of warranty obligations. For any warranty-related inquiries or claims, please contact the manufacturer directly using the information provided in the product documentation.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DHAWAN COMPUTERS
BUBKA ROAD RADAUR 
YAMUNA NAGAR HARYANA 135133
dhawancomputers@gmail.com